IT Helpdesk & BYOD

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IT Helpdesk

The IT Helpdesk provides friendly assistance to students and staff. Students can drop in anytime and visit the team in the Gibson Centre (library). Students should first read this guide to IT help.

IT Help Guide

BYOD (Bring your own device)

Students are expected to bring a laptop to school every day (fully charged of course!) to assist with their learning. This can be either a Windows or an Apple device, although it is worth noting that current education research tells us that the best device for learning has a touchscreen and a stylus (a digital pen). Devices like this lead to an increase in recall and cognition (remembering and understanding).

The school’s IT partner, Cyclone Computers, sells appropriate laptops along with accessories and an insurance scheme. This can be accessed via their BYOD site.

Cyclone BYOD

Local retailer PBTech also have a BYOD site, use the promo code RRBYOD.

PBTech BYOD

Digital Citizenship

Digital Citizenship Agreement can be found below.

Digital Citizenship Agreement

Reporting Online Incidents

Please report any unwanted online behaviour using the link below.

Report Now

Software Downloads

There is an annual software fee which allows students to download Microsoft Office to their laptops (this applies to up to five home computers and five tablets). Students also have access to the Adobe suite of software.

Microsoft Office

  1. To download Office, go to www.office.com
  2. If prompted, sign in with your school email address and password
  3. Click Install Office at the top right
  4. Click on Office 365 apps and the install will begin

You can do this on up to four other home computers for free.

Microsoft Teams
On a Windows computer, Teams will be installed automatically as part of Office
On a Mac, click here to open the download page. https://www.microsoft.com/en-nz/microsoft-teams/download-app

Microsoft OneNote & One Drive
On a Windows 10 computer, OneNote is already installed
On a Mac, open the App Store and search for Microsoft OneNote or OneDrive

Adobe
Students have free access to a wide range of Adobe apps.

  1. Go to adobe.com/nz
  2. Click Sign In at the top right
  3. Sign in with your school email address and password
  4. On the left, under CREATIVE CLOUD APPS, click Desktop Downloads
  5. Click the Download button of the app you want
  6. This will download the app you chose AND the Adobe Creative Cloud app
  7. From now on, you can download more apps by opening the Adobe Creative Cloud app on your laptop

Video Tips for Students

A collection of short “how to” videos for students published by Microsoft on YouTube.

Tips for Students

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